Privacy Policy
Last Updated: July 17, 2026 · Alpha Zone Gym
At Alpha Zone Gym, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you register at our gym branch, visit our website, or use our mobile membership application.
1. Information We Collect
To provide you with a seamless and premium experience, we may collect the following categories of personal information:
- Identity Details: Full name, date of birth, gender, and photograph (for membership profiles).
- Contact Details: Phone number, email address, and physical address.
- Fitness & Health Metrics: Health declarations, weight, height, heart rate, completed sets, and fitness goals to tailor workouts.
- Biometric Turnstile Info: Punch logs or QR codes generated for access control at the branch reception.
2. How We Use Your Information
Your data is processed only to enhance your journey with us:
- To manage your membership subscriptions, renewals, and billing records.
- To synchronize biometric scanner records for direct entry.
- To power your personalized mobile app progress dashboards (calories, hours, hydration).
- To notify you about trainer updates, branch timings, or promotional offers via SMS/WhatsApp.
3. Data Security & Storage
We implement strict administrative, technical, and physical security measures to guard your information. All health metrics, payment receipts, and profile logs are encrypted and stored in secure cloud systems. We do not sell or lease your personal information to third parties.
4. Your Rights & Choice
You can review, modify, or update your profile data directly inside our gym mobile app dashboard, or by requesting updates at the reception desk. If you wish to delete your account or opt out of notification channels, contact us at our support email.
5. Contact Privacy Team
If you have queries regarding this privacy notice, data retention, or cookie settings, please contact our privacy compliance desk: